... running of the team Monitor team members performance against ... appropriate Ensure the individual team member’s service standards ... meeting and exceeding Targets, team productivity, data conversions, Talk ... statistics of teams, e.g. number of calls per team, number ...
a year ago
... and maintain the sales team - Leading a team within the Outbound and telemarketing ... requirements - To guide and support team members 2. Operational management - Setting, ... the daily running of the team - Monitor team members performance against target ...
2 years ago
... in a fast paced, team environment Must adapt well to ... data to site management team. Uses quality monitoring data ... compile and track performance at team and individual level. Monitors ... Provides feedback to call center team leaders and managers. Prepares and ...
a year ago