... of our Inbound Sales & Service Contact Centre. Managing and coaching multi-skilled ... the delivery of the Contact Centre’s operational service strategy Lead, develop and ... or initiatives impacting Customer Service Ensure the Contact Centre has appropriate levels ...
2 years ago
... Centre experience or, Previous Team Leader / Supervisory experience in a service ... environment Previous international contact centre experience will be ... meet agent adherence and reach service levels (Basic Metrics i.e. NPS ...
2 years ago
... and recognition programs and call centre incentive models. Strong understanding and ... of action. Monitors agents and supervisors progress towards goals. Sets Redemption ... ensure product quality and seamless services. Leads investigations on all relevant ...
2 years ago
... centre located in Randburg, Johannesburg, are looking to employ customer service ... / Swedish / Norwegian Previous customer service experience advantageous Strong PC literacy ... accurate and professional customer service Proactively communicates system and ...
2 years ago
... manner. • The level of service to dealers should be a ... serviced upon loss of a staff member. • Ensure the Sales Field Supervisor ... Ensure the Sales Field Supervisors time is effectively managed by ... of the Sales Field Supervisor position bi-annually to ensure ...
2 years ago
... Matric (Grade 12) 3+ years contact Centre Sales Management experience. 2+ year Nightshift ... and outbound projects. Advantageous Call Centre training & coaching experience Call ... Ensure the individual team member’s service standards are adhered to. Effective ...
11 months ago
... providing assistance to Client Services, the Call Centre, Claims team, employers ... and external service providers. Responsibilities: Perform ... and external. Assist Client Services, the Call Centre, Claims team, employers ...
6 months ago
... providing assistance to Client Services, the Call Centre, Claims team, employers and ... external service providers; Perform quality ... and external. Assist Client Services, the Call Centre, Claims team, employers and ...
11 months ago
... providing assistance to Client Services, the Call Centre, Claims team, employers and ... external service providers. Areas of ... and external. Assist Client Services, the Call Centre, Claims team, employers and ...
a year ago
... . Providing assistance to Client Services, the Call Centre, Claims team, employers and ... external service providers. The Contributions ... and external. Assist Client Services, the Call Centre, Claims team, employers and ...
2 years ago
... queries and assisting Client Services, the Call Centre, the Contributions team, ... Claims team, employers and external service ... telephonic queries. Assist Client Services, the Call Centre, the Contributions team, Claims ...
2 years ago
... . Providing assistance to Client Services, the Call Centre, Claims team, employers and ... external service providers. The Claims Manager ... and external. Assist Client Services, the Call Centre, Claims team, employers and ...
2 years ago
... Imaging, A company based in New Centre Johannesburg, We are looking for ... abilities Problem-solving skills Customer service orientation High School diploma; additional ...
10 days ago
... requests promptly, providing exceptional customer service. Client Acquisition: Proactively reach out ... Term Insurance sales experience Call Centre background 2 - 5 years insurance experience or ...
7 months ago
... the performance of our call centre. The QA will monitor outbound ... associates' demeanor, technical accuracy, customer service performance, and conformity to company ...
8 months ago
... : Our Client in the Information Service Industry is searching for someone ... but not limited to Call Centre, Marketing, BI, Business Development, Operations ...
10 months ago
... -winning BPO service provider delivering innovative and customised contact centre solutions from ...
10 months ago
... -winning BPO service provider delivering innovative and customized contact centre solutions from ...
a year ago
... processes are followed · Assists creditors supervisor when and where necessary · Various ... and deliver quality outputs · Strong service delivery ethic · Good problem-solving ...
a year ago
... No telephonic sales No call centre sales Face to face sales ... responsible for providing excellent customer service and advice, as well as ...
a year ago