... are in search of FAIS Supervisors (1 Long-Term and 1 Short-Term ... establish a dynamic career in outsourced services. Role and Responsibilities: Ensure monthly ...
7 months ago
... and Responsibilities: • Deliver exceptional client service that exceeds customers’ expectations through ... a team of people to ensure service delivery and performance management applied ... together with managing the contact centre. • Proactively ensure the most ...
5 months ago
... requests promptly, providing exceptional customer service. Client Acquisition: Proactively reach out ... Term Insurance sales experience Call Centre background 2 - 5 years insurance experience or ...
7 months ago
... establish a dynamic career in outsourced services. Backed by the expertise of ... resource solutions in the Financial Services Sector and have successfully delivered ... office administration and 1 year contact centre Knowledge and Skills Strong administrative ...
a year ago
... a team of managers and supervisors to ensure effective service delivery, adherence to ... ensuring efficient and effective service delivery, adherence to service level agreements (SLAs ... , enhance productivity, and optimize service quality. Monitor and analyze BPO ...
10 months ago
... and reporting to the financial services provider and the FSCA when ... conduct monthly meetings with the supervisors. Manage the PI Insurance/ Claims ...
a year ago