Description: Snr Call Centre Sales Manager Provide leadership over multiple campaigns ... to achieve agreed contact centre service, sales and quality targets Continually ... proficiency Min 3-5 years contact Centre operations management experience Experience in ...
a year ago
... the performance of our call centre. The QA will monitor ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call ... center team leaders and managers. Prepares and ...
a year ago
... the performance of our call centre. The QA will monitor ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call ... center team leaders and managers. Prepares and ...
a year ago
... : The Quality Assurance Manager will monitor process implementation ... department. The Quality Assurance Manager will ensure that quality & ... as regular briefings with senior management on the progress ... requirements of the contact centre Ensure campaign KPIs are ...
a year ago
... Lead and manage a team of Call Centre Sales Agents to achieve exceptional results ... . Min 2 years contact Centre Team Leader experience BPO experience ... day shift employees Strong contact Centre operations know how Effective people ...
2 years ago
... . Key Responsibilities Maximise policy sales and monthly written premium in ... providers and customers. Execute the sales process with skill, knowledge, diligence ... NQF4 ideal 2 years call centre sales experience 1 year warranty/VAPS sales experience is essential ...
a year ago
... and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring ... and ensure customer satisfaction, Transaction/Call Monitoring, quality and ensuring ... in a leadership role, in contact centre sales Must be technologically savvy Certificate ...
a year ago
... a well-established insurance sales company, for a Sales Consultant, who will be ... clients, whilst achieving sales targets in an outbound call centre environment. During a ... Typical Day, You’ll. Consistently meet sales ...
a year ago
... innovative and customised contact centre solutions from South Africa ... development opportunities. Your sales experience in the insurance ... future. Transform cold calls and customer inquiries into ... landscape, hitting and surpassing sales targets. Provide top- ...
6 months ago
... innovative and customised contact centre solutions from South Africa ... is less than 5% Take Calls for minimum 4 hours ... campaigns Coordinate with OPS manager to help transition agents ... 1 Years’ experience as a L&D Sales trainer Experience within BPO Sector ...
a year ago
Description: Manage an outbound sales team to achieve and exceed ... hinder performance. Work closely with Senior Management to ensure campaign reporting ...
7 months ago
... key stakeholders. Work closely with Senior Management to ensure campaign reporting ... require: 3 to 5+ years’ experience managing a sales campaign, within a BPO environment. Experience ... Telco is an additional advantage. Sales track record of building exceptional ...
8 months ago
... We're looking for a Sales Trainer to join our team ... is less than 5% Take Calls for minimum 4 hours each ... campaigns Coordinate with OPS manager to help transition agents ... Minimum 2 Years’ experience as a L&D Sales trainer Experience within BPO Sector ...
a year ago
... . Matric (Grade 12) 3+ years contact Centre Sales Management experience. 2+ year Nightshift experience ... and outbound projects. Advantageous Call Centre training & coaching experience Call handling & scripting Telephone ...
11 months ago
... the performance of our call centre. The QA will monitor ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call ... center team leaders and managers. Prepares and ...
7 months ago
... maintain all outbound activity call sloping strategies. Design, ... agent behavior issues to Senior Operations Team in ... Contact Centre is required Familiarity with reporting to a sales and ... a Dialer administrator in a sales Outbound Contact Center. Experience ...
a year ago