... on the following: Route causes, calls assessed, coaching sessions, presentations, meeting ... Responsible for the assessment of calls and emails to monitor quality ... Discussed and explained feedback with agents Assisted agents with improving their performance ...
a year ago
... between the Company and its agents and customers. · To ensure customers ... arguments to customers. · Complete weekly call cycles. Sales targets: · Achieve agreed ...
2 years ago
Description: We are looking for a dynamic, enthusiastic, service driven team player ... and clear communication with colleagues, agents, operators, guests and suppliers, telephonically ... of delivering excellent service to agents / guests An in-depth knowledge ...
a year ago
... for new trainees and existing agents. Responsibilities Facilitate training group as ... variance is less than 5% Take Calls for minimum 4 hours each month ... OPS manager to help transition agents from Training to incubation as ...
a year ago
... are currently looking for two dynamic individuals to join the team ... Client Services Consultants for their call center. Minimum Requirements: Matric qualification ... Insurance 2 years of experience in a call center NQF Level 5 Wealth Management ...
5 months ago
... : The Position: This is a very dynamic and fast-track position reporting ... its components in the service centre. Repair of PV inverters and ...
6 months ago
... delivering innovative and customised contact centre solutions from South Africa to ... Insurance Consultant position. Join our dynamic team and embark on a rewarding ...
7 months ago
... , response time, first call resolution, customer satisfaction, and agent productivity, and/or ...
10 months ago
... dynamic BPO operation. 4 - 6 years data analytics experience in the BPO /Contact Centre ...
2 years ago
... delivering innovative and customised contact centre solutions from South Africa to ... for their future. Transform cold calls and customer inquiries into warm ...
6 months ago
... team leaders in agent performance reviews with the agents. Ensure Team Leaders ... of building exceptional team performance. Dynamic and proven leadership ability to ...
8 months ago
... in line with Group IT Centre of Excellence quality and engineering ... Team members Act as change agent, driving continuous improvement and Ways ...
2 years ago
Description: This dynamic and vibrant technology company that ... value’s proposition. Participate in outbound call campaign to prospective drivers or ...
a year ago
... to employ an energetic and dynamic Online Marketing Coordinator with 2 to ... . • Assist Sales Consultants, Independent Sales Agents, and other departments with any ...
a year ago
... carole@torohc.co.za or call 074 839 8100 Reporting to ... to serve our customers in a dynamic and ever-changing environment through ...
2 years ago
... system and make notes after calls conducted to debtors Manage ... with inbound and outbound calls Know how to work ... Must have worked as a Collection Agent / Recoveries Agent with at least 2 - 4 ... exposed to inbound and outbound calls Have a great track record ...
2 years ago
... Job Purpose: We are seeking dynamic and motivated individuals to join ... and services Responsibilities: • Conduct outbound calls to prospective B2B clients to ... of a team in a fast-paced, dynamic environment • Proficiency in CRM software ...
27 days ago
... a chance to be part of a dynamic organisation that offers an opportunity ... to establish a dynamic career in outsourced services. Role ... and document all supervision. Audit calls, Review QA Scores and track ...
7 months ago
... of all inbound and outbound calls. Collaborating with our team of ... the game. What They Offer: A dynamic and inclusive work environment that ...
3 months ago
... manner. Answer and direct incoming calls, take messages, and handle inquiries ... We Offer: A 1-year contract in a dynamic and professional work environment. Competitive ...
5 months ago