... support and service to business operations functions. The EM Administrator is required ... to maintain EM databases for MICROS clients to ... and deployment. Travel to clients’ sites. Provide client training related to enterprise ...
a year ago
... is within the MyMicros Hosted Services department of Micros South Africa ... current and potential resources and services Advise staff of security breach ... and monitoring To ensure all clients are updating correctly to the ...
2 years ago
... owner to design Engineering Fusion services. • Work with customer Business Analysts ... . • Ensure together with the project administrator that all required documents are ... specific documentation. • Ensure that project administrator is tracking all time logged ...
a year ago
... to the Telkom SA Managed Service (FTC) environment which ... together with the project administrator that all required documents ... documentation. Ensure that project administrator is tracking all time logged ... is completed by project administrator and is sent to ...
a year ago
... support for all Micros products · Clients on ‘Stop-Support’ are not ... support/maintenance issues regarding their clients. · Attend any relevant training course ... numerous issues of varying severity & service levels and dealing with them ...
a year ago
... computer platforms in multi-layered client server environment. Train and guide ... 365 or equivalent 2- 4 years practical service delivery experience in the IT ...
a year ago
... in line with the set Service Level Agreements (SLA) Responsible for ... verbal, written, presentation and customer service skills required. Has excellent interpersonal ... fully experienced at dealing with clients/users. Organised and focused. Good ...
a year ago
... support for all Micros products · Clients on ‘Stop-Support’ are not ... support/maintenance issues regarding their clients. · Attend any relevant training course ... numerous issues of varying severity & service levels and dealing with them ...
2 years ago
... , speed and good service to maximise customer satisfaction ... Working to keep within the service level agreement (SLA) - ... processes and guidelines pertaining to Service Desk, Incident, Problem, ... information pages of services offered to clients to ensure their ...
a year ago
... and technical architects to devise client solutions. Determine technical risk and ... Adapt IT capabilities to address client needs. Draw up technical and ... Prepare technical sales presentations including service offerings and case stud...
a year ago
... : To provide support to clients on the functionality of the ... resolution of queries from the clients, to fulfill the contractual ... to the clients as laid out in the SLA (Service Level ... systems as per maintenance and service level agreements (SLA). Log ...
2 years ago