... assistance to Client Services, the Call Centre, Claims team, employers and external ... external. Assist Client Services, the Call Centre, Claims team, employers and external ...
a year ago
... assistance to Client Services, the Call Centre, Claims team, employers and external ... external. Assist Client Services, the Call Centre, Claims team, employers and external ...
2 years ago
... and assisting Client Services, the Call Centre, the Contributions team, Claims team ... queries. Assist Client Services, the Call Centre, the Contributions team, Claims team ...
2 years ago
... assistance to Client Services, the Call Centre, Claims team, employers and external ... external. Assist Client Services, the Call Centre, Claims team, employers and external ...
2 years ago
... : Long Term Insurance sales experience Call Centre background 2 - 5 years insurance experience or ...
8 months ago
... including but not limited to Call Centre, Marketing, BI, Business Development, Operations ...
10 months ago
... sales targets in an outbound call centre environment. During a Typical Day, You ...
a year ago
... 2 years’ experience within a Sales Outbound Call Centre (with targets attached to the ...
2 years ago
... service skills essential. Experience in call centre or travel & tourism industry preferred ...
2 years ago
... & DELIVERABLES Deliver annual Contact Centre and Customer Experience objectives ensuring ... motivate Team Managers to encourage agents to deliver a best in ... understanding and experience of Contact Centre Management Strong relationship & stakeholder ...
2 years ago
... innovative and customised contact centre solutions from South Africa ... new trainees and existing agents. Responsibilities Facilitate training group ... is less than 5% Take Calls for minimum 4 hours each ... manager to help transition agents from Training to incubation ...
a year ago
... maintain all outbound activity call sloping strategies. Design, ... dialer to ensure optimal agent productivity. Identify and ... any data anomalies or agent behavior issues to ... Dialer administrator in a Contact Centre is required Familiarity with reporting ...
a year ago
... existing technology Travel to Data Centre collect and drop off equipment ... technologies used in the Data Centre. To ensure accurate and timely ... issues one the in-house call logging system. To be aware ...
2 years ago
... growth of installations at Service Centres. • Provide policy/product information / ... at Dealership and Service Centres. • Maintain set call rate. • Achieve sales targets ... • Monthly stock takes at Service Centres. • Demo account conversion and administration ...
8 months ago
... email management) • Monitoring immediate first call resolution within the claims department ... enhancements to processes. • Monitoring of call pause procedures and availability within ... together with managing the contact centre. • Proactively ensure the most ...
6 months ago
... and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that ... and ensure customer satisfaction, Transaction/Call Monitoring, quality and ensuring that ... in a leadership role, in contact centre sales Must be technologically savvy ...
a year ago
... Imaging, A company based in New Centre Johannesburg, We are looking for ... address complaints Answer all incoming calls and redirect them or keep ... experience as front desk representative, agent or relevant position Familiarity with ...
15 days ago
... campaigns. Monitoring the team and agent performance through blended/dialer system ... the operation. Optimize call abandon rate. Oversee average call duration and identify ... activity. Continually analyze campaign and agent performance to identify opportunities to ...
a year ago
... campaigns. Monitoring the team and agent performance through blended/dialer system ... the operation. Optimize call abandon rate. Oversee average call duration and identify ... activity. Continually analyze campaign and agent performance to identify opportunities to ...
2 years ago
... loan clients, through lead providers (agents and originators) and through personal ... . (3) Email campaigns, (4) Corporate presentations (5) Networking (6) Call duties (7) Social activities (8) SAPTG letters ...
a year ago