... Min 3-5 years contact Centre operations management experience Experience in BPO a strong ... : Excellent communication skills Persuasiveness People management skills Leadership skills Tenacity Negotiation ...
a year ago
... hinder performance. Work closely with Senior Management to ensure campaign reporting is ...
8 months ago
... key stakeholders. Work closely with Senior Management to ensure campaign reporting is ...
9 months ago
... well as regular briefings with senior management on the progress of the ... campaigns within the business Team management Requirements Ability to work and ... Assurance/Quality Control/Compliance at management level (BPO industry preferred) At ...
a year ago
... level, junior, mid-level to senior positions. The successful incumbent must ... methods · Outstanding organizational and time management skills · Excellent communications and interpersonal ...
2 years ago
... , and interview candidates for senior level positions. Conduct reference ... for improvement. Performance Management: Implement performance management processes, including setting ... conduct and performance. Data Management: Maintain accurate and organized ...
7 months ago
... , and interview candidates for senior level positions. Conduct reference checks ... work environment. Performance Management: Implement performance management processes, including setting ... conduct and performance. Account Management: Build and maintain strong, ...
7 months ago
... data to support the operational management team, focusing on strong performance ... to set KPI’s Real time Management of the dialer to ensure ... issues to Senior Operations Team in real time. Dialer Incident Management Regular ...
a year ago