... developing, creating and implementing call center quality processes and procedures; ... Participates in design of call monitoring formats and quality standards ... facilitates call calibration sessions for call center staff. Provides feedback to call center team ...
a year ago
... join our high performing sales team in a well- ... month Key Responsibilities Cold call pre-existing and new ... Min 1 – 2 years outbound sales experience Strong sales ability & ability to handle ... track record of meeting sales targets Excellent communication skills ...
a year ago
... within the Outbound and telemarketing Call Centre to meet business requirements ... performance targets for speed, efficiency, sales and quality for the team ... statistics of teams, e.g. number of calls per team, number of successful ...
a year ago
... improving the abilities of incubation agent to effectively meet performance ... personnel decisions for assigned incubation agents Identifying process improvement opportunities ... /training experience at a contact center is advantageous Clear disciplinary Record ...
2 years ago
... the sales team - Leading a team within the Outbound and telemarketing call centre ... performance targets for speed, efficiency, sales and quality for the team ... statistics of teams, e.g. number of calls per team, number of successful ...
2 years ago