... of our call centre. The QA will monitor inbound and outbound call and emails ... : Participates in design of call monitoring formats and quality standards ... facilitates call calibration sessions for call center staff. Provides feedback to call center ...
a year ago
Description: Leading a team within the Outbound and telemarketing Call Centre to meet business requirements ... statistics of teams, e.g. number of calls per team, number of successful ...
a year ago
... per month Key Responsibilities Cold call pre-existing and new customers ... & business rules. Requirements Min 1 – 2 years outbound sales experience Strong sales ability ...
a year ago
... - Leading a team within the Outbound and telemarketing call centre to meet business requirements ... statistics of teams, e.g. number of calls per team, number of successful ...
2 years ago
... delivering innovative and customized contact centre solutions from South Africa to ... initiatives & referral initiatives to attract outbound sales candidates Ensure fulfilment of ...
a year ago