... demeanor, technical accuracy, customer service performance, and conformity to ... overall Callforce customer’s experience. Experience and skills required: 2-3 years ... interpersonal communication skills Outstanding customer service skills and dedication ...
a year ago
... -existing and new customers to sell variety of products & services. Offer professional ... advice to clients for upgrades. Set up new customer ...
a year ago
... Ensure the individual team member’s service standards are adhered to, e.g. ... interactions captured, etc. Handling difficult customer complaints or enquiries Drive quality ... corrective action are taken where required Analyze performance statistics of teams ...
a year ago
... Ensure the individual team member’s service standards are adhered to, e.g. meeting ... captured, etc. - Handling difficult customer complaints or enquiries - Drive quality ... corrective action are taken where required - Analyze performance statistics of ...
2 years ago
... providing an end-to-end service and support to brokers. ... from the brokerage, and broker services; Dealing with general insurance ... resolve all insurance queries within required timeframe and compliance requirements; ... key resources, assisting where required.
a year ago