... the performance of our call centre. The QA will monitor ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call ... center team leaders and managers. Prepares and ...
a year ago
... within the Outbound and telemarketing Call Centre to meet business requirements To ... statistics of teams, e.g. number of calls per team, number of successful ...
a year ago
... within the Outbound and telemarketing call centre to meet business requirements - To ... statistics of teams, e.g. number of calls per team, number of successful ... in the workplace to the manager / health and safety representative. - Assist ...
2 years ago