... : We are looking for a Head of Operations - Call Centre Basic Function Manage the Operational ... This position is responsible for Operations Key responsibilities include: Formulation ... . Process Specific Skills · Inbound call center experience is essential. · ...
a year ago
... strategy. Must be working in a Call Centre environment Manage relationships and SLA ... evaluate IT and electronic data operations. Work with internal stakeholders to ... policy and best practice standard operation processes and manuals. Performing routine ...
a year ago
... employ an excellent International BPO/Call Centre Team Manager / Assistant Manager/ ... ability Excellent communication skills Effective operations management Previous experience in a ... Manager in at an International Call Centre Education Requirements Grade 12/ ...
a year ago
... Interactions: Enabling functions · Transitions · Operations · Clients · Others as may be ... Relationships: Reports To: Country Head Supervises: Quality Assistant Managers, ... · Must have 5+ years business/operations experience with at least 2-3 years ...
a year ago
... Acquisition Head to design and implement recruiting strategies for our SA operations ...
a year ago
Description: I m looking an Operation Manager to manage Operations in a Call centre environment Basic Function Performance ...
a year ago
... to fulfil the position of Call Centre Agent (CCA). Job Description Serviced ... projects in liaison with other centres around the world. Should you ...
2 years ago
Description: Head of Network Operations Centre Location: Century City, ... Head of IT to help maintain and support operations ... to ensure the effective operation of the department. Evaluate ... in a 24/7/365 Network Operations Centre Experience of monitoring tools. ...
2 years ago
... operation of the English Stream High School. The Head ... community service programs. The Head of Academics fosters a challenging ... The Head of Academics is responsible for the operation of ... Provides, in co-operation with the Pedagogical Head, a consistent and ...
2 years ago
... / Purpose As the Head of Partner Travel Services, ... is an opportunity to head up a newly formed ... of service delivery and operations, and monitor performance thereof ... operations to enable operations for the Partner Travel Services Desk As a successful Head ...
a year ago
... technology to streamline all internal operations and help optimize their ... technology to ensure continuity of operations and confidentiality Identifying strategic ... partner to all corporate, manufacturing operations and service departments Defining insourcing ...
2 years ago
... & happy work environment Following standard Operation Procedures Food and Beverage Efficient ...
a year ago
... recruiting strategies for our SA operations. Roles and Responsibilities include: Building ...
a year ago
... learning improvement Monitors and evaluates operations, programs, processes and/or ... communications skills with supervisor, manager, operations management, peers and trainees/agents ... least 12 months in BPO/ Call Centre environment Please send contact details ...
a year ago
... Trainer / SME Trainer/Business Trainer (Call Centre) The primary role of the ... learning improvement Monitors and evaluates operations, programs, processes and/or ... communications skills with supervisor, manager, operations management, peers and trainees/agents ...
a year ago
... Resolves all calls logged by the Call Centre Agents and ... and Server Platforms Confirms Call resolution with client before ... resolving of the call Investigates and reports on ... workflow instructions Ensures the Operations are supported in a standardized ...
2 years ago
... reservations systems & handle outbound voice calls, written correspondence & other multimedia ... levels Demanding and time-sensitive call centre environment Experience our multi- ... service skills essential. Experience in call centre or travel & tourism industry ...
2 years ago
... with efficiency within the Contact centre Runs and analyses reports with ... and other skills requirement - Graduate Call centre experience , RTA role Preferential Basic ... company mainly involved in the operations management and analytics. Offers insurance ...
a year ago
... with efficiency within the Contact centre Runs and analyses reports with ... and other skills requirement - Graduate Call centre experience , RTA role Preferential Basic ...
a year ago
... with efficiency within the Contact centre Runs and analyses reports with ... and other skills requirement - Graduate Call centre experience , RTA role Preferential Basic ...
2 years ago