Description: The Quality Assurance Analyst (QA) is responsible for assessing ... level. Participates in customer and client listening programs to identify customer ...
7 months ago
... quality related concerns) Client Feedback & Alignment Escalations (Client Journeys) done daily ... Calibration sessions (voice of our clients) held every Tuesday, Wednesday & ... Delivering results and meeting client expectations Excellent administrations skills ...
8 months ago
... quality related concerns) Client Feedback & Alignment Escalations (Client Journeys) done daily ... Calibration sessions (voice of our clients) held every Tuesday, Wednesday & ... Delivering results and meeting client expectations Excellent administrations skills ...
a year ago
... and manage a team of QA analysts responsible for monitoring and evaluating ... corrective actions to present to client. Foster a culture of continuous improvement ...
8 months ago