Description: Outbound Call Centre Seeking Vibrant, Money Hungry, Target Driven Outbound Call Centre Agents. Responsibilities: Exceed ...
12 hours ago
... ... You will raise up Call Centre agents... You are strong and ... communicator You have managed a Call Centre team previously, as part ... principles as to how Call Centre agents are to operate.. You ... minimum of ten years Call Centre working experience Please look ...
19 days ago
... mentor and coach a team of Call Centre Agents to create and deliver amazing ... • Leading and managing a team of Call Centre Agents to achieve client SLA requirements ... Requirements • Matric • 1-2 years contact Centre Team Leader experience Competencies • Strong ...
2 years ago
... to join our team as a Call Centre Agent. This a fast-paced and dynamic ...
8 days ago
Description: Debt Review Call Centre Sales Agents 12 Months Debt Review Experience & ...
a day ago
... employ an excellent International BPO/Call Centre Team Manager / Assistant Manager/ ... lead process meetings / calls. In addition to call service levels, customer ... Manager in at an International Call Centre Education Requirements Grade 12/Graduation ...
a year ago
... looking for a Head of Operations - Call Centre Basic Function Manage the Operational ... etc. Process Specific Skills · Inbound call center experience is essential. · Some ...
a year ago
... strategy. Must be working in a Call Centre environment Manage relationships and SLA ...
a year ago
... the team of incubation agents. Also responsible for the ... the calls sent to internal staff & score the agent based ... Client Journeys) done daily (call analysis of query) Reporting Weekly ... Monthly repeat call analysis report Monthly top ten agents incurring the ...
8 months ago
... the team of incubation agents. Also responsible for the ... the calls sent to internal staff & score the agent based ... Client Journeys) done daily (call analysis of query) Reporting Weekly ... Monthly repeat call analysis report Monthly top ten agents incurring the ...
a year ago
... of Service targets • Target setting, call-flow management and interval control ... and the whole team, through call and utilization times using measurement ... sales • Insurance and / or contact centre experience will be preferred • Be ...
a year ago
Description: Discover your potential. No experience needed as training is provided. Get started today and unlock a wealth of growth potential. We offer innovative and world class training that will open doors for you throughout Africa! You don’t need ...
6 days ago
Description: Basic Function: The candidate will lead the Quality Excellence Insurance vertical, interfacing with colleagues across all levels; ensure implementation of quality management framework for each client areas and have quality control and ...
a year ago
Description: We are looking for a Talent Acquisition Head to design and implement recruiting strategies for our SA operations. Roles and Responsibilities include – Building talent pipelines Leading all sourcing strategies Managing external partnerships ...
a year ago
... to fulfil the position of Call Centre Agent (CCA). Job Description Serviced-minded ... projects in liaison with other centres around the world. Should you ...
2 years ago
... focused Quality Assurance Agent. The quality assurance agent will support the ... assessment tasks • Assess and score agent calls based on criteria (e.g. compliance, ... in a call centre environment preferred. • Minimum of 2-years call centre experience in ...
a year ago
... line direction to Customer Service Centre Agents ensuring quality service is provided ... accurate and complete information - Monitor calls to improve quality, minimise errors ... as a point of escalation for calls requiring a higher degree of expertise ...
2 years ago
... of experience Experience working in a Call Centre, with the aim of providing ... first line of support for calls. Act as backup client support ...
a year ago
... seeking candidates for our inbound call centre. Candidates must be customer service ...
12 days ago
... engage professionally with distressed debtors. 2 Call Centre experience, Inbound and or Outbound ...
5 months ago