... staff deployed in the BPO/Contact Centre sector in Cape Town. The ... Experience in working in BPO/Contact Centers. TES Account/Project Management ...
a year ago
... and coach a team of Call Centre Agents to create and deliver amazing ... and managing a team of Call Centre Agents to achieve client SLA requirements ... the campaign Requirements • Matric • 1-2 years contact Centre Team Leader experience Competencies • Strong ...
2 years ago
... developing the team of incubation agents. Also responsible for the coaching ... to internal staff & score the agent based on analysis & align all ... analysis report Monthly top ten agents incurring the highest repeats (deep ...
8 months ago
... developing the team of incubation agents. Also responsible for the coaching ... to internal staff & score the agent based on analysis & align all ... analysis report Monthly top ten agents incurring the highest repeats (deep ...
a year ago
... service delivery Working hours : The contact center operates on a 24/7 basis ... of 6 months working experience in a contact center environment in Customer Service ...
a year ago
... service delivery Working hours : The contact center operates on a 24/7 basis ... of 6 months working experience in a contact center environment in Customer Service ...
a year ago
... service delivery Working hours : The contact center operates on a 24/7 basis ... of 6 months working experience in a contact center environment in Customer Service ...
a year ago
... service delivery Working hours : The contact center operates on a 24/7 basis ... of 6 months working experience in a contact center environment in Customer Service ...
a year ago
... and exceed client expectations on contact centre campaigns. In addition, ... and IR services for contact centre teams based on client ... HR problem resolution client/agent IR management manage misconduct ... in working on Call Centre campaigns. TES Account/Project ...
a year ago
... of Call Centre Sales Agents to achieve exceptional results. Min 2 years contact Centre Team ... in Cape Town CBD Strong contact Centre operations know how Effective people ... Salary based on industry norms Contact leo@callforce.co.za
2 years ago
... mentor and coach contact Centre Teams to create and ... operational teams • Manage the Contact Centre workforce. motivate and manage ... place to achieve agreed contact centre service, sales and ... • Matric • Certified Call Centre Manager or equivalent qualification, a ...
a year ago
... service provider of innovative customized contact Centre solutions from South African to ... for monitoring and evaluating sales agents' performance in international campaigns. Develop ... , coaching, and training to sales agents to enhance their sales skills ...
7 months ago
... service provider of innovative customised contact centre solutions from South African to ... for monitoring and evaluating sales agents' performance in international campaigns. Develop ... , coaching, and training to sales agents to enhance their sales skills ...
8 months ago
... provider delivering innovative and customised contact centre solutions from South Africa to ... for new trainees and existing agents. What you will do Facilitate ... OPS manager to help transition agents from Training to incubation as ...
7 months ago
... service provider of innovative customised contact centre solutions from South African to ... Requirements: Previous experience working in a contact centre environment. Knowledge of IT/Dialer ...
8 months ago
... , motivate, operational teams • Manage the Contact Centre workforce. motivate and manage supervisory ... in place to achieve agreed contact centre service, sales and quality targets ...
a year ago
... of between 200 to 500 agents to significantly supersede targets and ... of results as well as agent retention and career development. · Manage ... of experience managing outbound sales contact centres with global USA clients · Track ...
a year ago
... is looking for dynamic outbound agents to call trial and/or ... provider delivering innovative and customized contact centre solutions from South Africa to ...
8 months ago
... for dynamic inbound debt sale agents to win over customers/clients ... provider delivering innovative and customised contact centre solutions from South Africa to ...
11 months ago
... is looking for dynamic outbound agents to call trial and/or ... provider delivering innovative and customized contact centre solutions from South Africa to ...
a year ago